Privacy Policy

Your privacy is of great import to Bodaboda Transport Services Privacy Limited. This privacy policy profiles the procedures and policies on the use, collection, disclosure and protection of your private data when you use our mobile app or the company’s website. The terms ‘you’ and ‘yours’ talks about all users of the Bodaboda platform. The term ‘Services” encompasses all services offered by the Bodaboda band when used either on the web/mobile platforms or elsewhere. .

Before using this platform or submitting any private data on the platform, we advise that you go through this privacy policy page.

By using the web, mobile platforms or any of our services, you consent to the collection, transfer, sharing, storage and disclosure of all the data submitted on the platform in accordance with the contents of this privacy policy page.

If you have any queries to make about our privacy policy, kindly contact us via the email addresses provided in our contact page or send us a private message on any of our official social media platforms.

What information we collect We may require you to submit some private information to better out services, We may choose to collect this information via contact forms, email subscriber’s list, account registration forms, and GPS-enabled tools. If requested via another channel, kindly contact us first.

The information collected might be any of those submitted when you:

• Contact our customer care support.
• Create a Bodaboda account. The collected information can be Name, Mobile number, Date of birth, account password, email id etc.
• Report troubleshooting problems
• Use any of our financial services
• Use any feature that requires GPS access or access to any other application on your mobile device. Use of information collected
• The primary purpose of collecting your information is to improve your experience when using any of our services. We use some of your information to track what features are the most used, know which features need improving, allow you view your ride history, trips and ride bonuses.
• Using the email id and other information you provide on creating the account, we can send you personalized mails and a welcoming mail to ask you verify your account.
• We use information collected via your mobile device to know what app version to serve you, depending on the model and type of your mobile device.
• We may use information collected from you to prevent, uncover or investigate any violations of this privacy policy or the terms of use of our mobile application
• We could make use of your Internet Protocol (IP) address in diagnosing problems with our computer server.
• We make use of your geo-location for multiple purposes. One of them is for you to be able to see the drivers in your locale. Another is for you to be able to set your pickup location, for the driver to find you, and for us to send you localized promotions and offers.

Contents and promotions

We may offer bonuses and promotion offers only on registration by interested users. Signing up for our promotional offers is agreeing to all the laid-out rules that govern registration and the entire promotion program. This may include your agreeing to the sponsor using your name, voice or image likeness for advertising and any marketing campaign associated with the promotion program.

Administrative and legal reasons

Bodaboda cooperates with law enforcement officials, private parties and the Government to enforce and comply with the governing laws in the transport industry. Hence, we reserve the rights to collect, use, store, share or disclose your information to law enforcement officials or private parties. We deem it necessary to share this information when we want:

• to satisfy applicable laws, subpoenas, legal process and government requests

• to protect the safety, property and security of our brand, services or any third party associated with use

• to protect the terms and conditions of our mobile app

• prevent or put an end to any activity that we deem unethical, illegal or posing a risk to the safety of our users or the general public at large